At PrivateTourBooking.com, we aim to provide clarity regarding cancellations and refunds. Below are our cancellation policies for each type of tour:
Pre and Post Cruise Tours, Overland Tours, and Land Program Tours:
- Cancellations must be made at least 60 days before the scheduled trip start date to receive a refund of the total payment.
- Cancellations made within 60 days of the trip start date are non-refundable.
Private Tours and Shore Excursions:
- Cancellations must be made at least 5 days before the scheduled trip start date to receive a full refund.
- Cancellations made within 5 days of the trip start date are non-refundable.
General Conditions for All Tours:
- Modifications or rescheduling requests are subject to availability and may incur additional fees.
- In cases of unforeseen circumstances (e.g., extreme weather conditions, government restrictions), refunds will be assessed individually.
We strive to make our cancellation policies as transparent and fair as possible. Thank you for your understanding in this matter.”