At PrivateTourBooking.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and payment details provided during bookings.
- Technical Information: Includes your IP address, browser type, and usage data collected through cookies and similar technologies.
- Booking Details: Information about the tours or services you select, as well as preferences you share with us.
We may also collect additional information directly from you or your interactions with our site to improve our services.
2. How We Use Your Information
We use the information collected to:
- Process your bookings and provide the requested services.
- Communicate with you regarding your bookings, inquiries, or updates.
- Customize your experience by offering tailored services and recommendations based on your preferences.
- Improve our website, services, and customer experience.
- Comply with legal obligations or protect our rights.
We will never sell your personal data to third parties.
3. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, unless otherwise required by law. Once data is no longer needed, we securely dispose of it.
4. How We Protect Your Information
We implement strict security measures to protect your data, including:
- Encryption of sensitive information, such as payment details.
- Secure data storage with limited access.
- Regular monitoring for vulnerabilities and security threats.
We continuously strive to uphold industry standards and best practices to safeguard your privacy.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track website activity and preferences.
- Purpose of Cookies: Cookies allow us to provide features such as faster page load times, saved preferences, and a more customized user experience.
- You can manage or disable cookies through your browser settings, although doing so may affect certain features of our website.
- By using our site, you consent to the use of cookies unless explicitly disabled.
6. Sharing Your Information
We may share your information in the following circumstances:
- With service providers (e.g., hotels, transportation companies, guides) necessary for fulfilling your booking. For example, sharing your check-in details with the hotel to ensure a smooth arrival.
- As required by law, regulatory authorities, or court orders.
We ensure that any third parties handling your data comply with stringent privacy standards. Your personal information will never be shared for marketing or unrelated purposes.
7. Your Rights
You have certain rights regarding your personal data, including the ability to request access, updates, or deletion of the information we hold about you. To ensure the efficient processing of legitimate requests, we kindly ask that all inquiries are relevant and clearly outlined. We reserve the right to decline requests that are excessive, repetitive, or not grounded in applicable legal requirements.
For any legitimate concerns regarding your personal data, please contact us at info@privatetourbooking.com.
8. Third-Party Links
Our website may include links to external sites. These links are provided for your convenience; however, we are not responsible for the privacy practices of these sites or their content. We encourage you to review the privacy policies of external sites before sharing any personal information.
9. Compliance with UK GDPR
PrivateTourBooking.com adheres to all regulations set forth by UK GDPR, ensuring that your personal data is handled transparently, securely, and lawfully. By interacting with our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately. If you have any questions about changes made to this policy, we encourage you to reach out to us at info@privatetourbooking.com.
11. Contact Information
For questions, concerns, or to exercise your rights regarding your personal data, please contact us:
UK Office Address: 91, Tysoe Avenue, EN3 6DZ London / United Kingdom
Email: info@privatetourbooking.com
Phone: +44 7988 040585